Organizational Development & Culture Change

Results in an organization are directly related to the conversations people are having, not having or not having well. Conversations have the potential to produce commitments, which in turn shape actions and results. They are either informed by what people care about or they are not. They either pro....

Leadership & Management Solutions

We follow a systematic approach to enhancing the three domains of performance: intrapersonal (individual), interpersonal (relationships) and impersonal (tasks and results). How are the three connected and where do we put our emphasis? All three domains are important and require attention. To produce....

Executive Coaching

Coaching skills are a leadership core competency and are fundamental to building trust and commitment on teams. Based on the fact that most of us were raised to learn things and then demonstrate what we know rather than be curious about what we don’t know and listen to other peoples’ perspectives, the coaching conversation is counter-intuitive. I....

Collaborative Team Development

A productive work culture is one that is characterized by people making and honoring promises. What does that mean? It means that leaders on all levels learn to make requests and obtain promises that can be managed. They no longer manage people; they effectively coordinate action by managing peoples’ commitments. The rigorous practice of....

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"The coaching model Heads-Up Performance provides is outstanding and can benefit any organization. The approach addresses all...

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"We weren't capitalizing on all of the opportunities we knew were out there. Heads-Up Performance helped us implement systems...

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"Your approach has brought perspective and clarity to our daily business interactions by standardizing a common language. We ...

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"I applaud you on your ability to communicate key leadership lessons in a simple, interesting and effective story. T...

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"Before we started working with Heads-Up Performance we were experiencing considerable inefficiency and tension amongst...

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"We weren't capitalizing on all of the opportunities we knew were out there. Heads-Up Performance helped us implement s...

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"I found the book to be the best guide to being a good manager and a good person that I have come across. I am going to...

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"Working with Heads-Up Performance to apply the principles discussed in Who Will Do What By When? has transformed our team. W...

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"Working with Heads-Up Performance I quickly started making more money while working less hours and feeling much less stresse...

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"The results are really good…probably one of the best rated trainings we’ve had." - Vickie Molina, Children's Board "I parti...

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"Great session!!! I loved the way you presented your Customer Service seminar. I believe it was something new to not just me ...

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“I worked with a Heads-Up Performance coach to enhance my leadership skills and if it wasn’t for her coaching, I would have g...

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RAT Program

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