How We Work
"Our
Coaching-based Model Provides a Simple, Non-threatening Way to Introduce and Implement a Culture of
Performance and Accountability."
Here’s a brief outline of our values and approach:
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Enhance PERFORMANCE, ACCOUNTABILITY and TRUST with
INTEGRITY |
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Develop and live by a VISION anchored in personal and organizational
VALUES |
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Implement sustainable ACTIONS to achieve that vision and maintain
FOCUS |
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Overcome limitations or gaps in SELF-AWARENESS to enhance relationships and
achieve strategic business results |
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Learn to understand others by hearing what is and isn’t being
said |
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Ask masterful questions that help others explore options, CHOICES, and
consequences of their DECISIONS and behaviors |
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COMMUNICATE messages truthfully, respectfully and
concisely |
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Seek out OPPORTUNITIES and POSSIBILITIES in a landscape of limitations and
obstacles, and inspire others to do the same |
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Create TRUST, embrace diverse styles and CELEBRATE human
accomplishment. |
| “The coaching model Heads-Up Performance provides is outstanding and can benefit any
organization. The approach addresses all aspects of a person’s life, which is crucial to
performance enhancement. Birgit and Tom’s involvement in different areas of the organization
greatly enhanced our levels of awareness and communication.” |
| Mark Newman, Vice-President of Player Development,
New YorkYankees |
We coach “transparently,” meaning we constantly tell you what we are doing and
why we are doing it. This keeps any mystery out of the process, and
empowers you to be able to coach others more effectively.
You not only focus and follow through and produce better
results with less effort yourself, you develop the ability to evoke the same in others.
An entire leadership team with advanced coaching skills creates a highly
effective organization, and one that is rewarding to work for.
How Our Programs Go Beyond Typical "Training" Programs
Right now, you are taking actions that produce results.
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You take action and get results.
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(Stop me if we're going too fast...)
If you don’t like your results and want to improve them, one thing you can
do is to learn new actions or techniques that enable you to get better results.
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You take new actions that produce different results
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This is what you get in a typical training course. New time management skills, new technical
skills, new interpersonal techniques.
That's all well and good. We've got nothing against training.
In fact, we teach you and your team our proprietary accountability training
process and actions. These actions reduce interference
and upgrade your "interpersonal operating system" so people focus and follow through.
"But Wait, There’s More…"
Something much greater happens. We coach
you so that not just your actions change, YOU change.
Specifically, your perspective, or your “lens” on your world
changes.
As a result, whole new possibilities for actions appear for you; Powerful
actions that you couldn’t see through your old lenses. (See page 18 in our book Who Will Do What By When for more on the power of your
lenses).
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| When you change, a huge range of possible actions emerge. |
Sort of like Columbus and the world being
flat.
If you think your world is flat you can take different actions (like “sails”
training or downsizing your hull so you can get from one port to another faster), but none will take you far from
the shore.
You won’t be stretching yourself the way you need to for real success -- you’ll
always be focused on the “shore thing.”
You might get slightly better results, but nothing that's going to have
you remembered long.
But if you change your paradigm to “the world is round,” whole new
possibilities emerge.
You see a whole New World and choose different, more powerful, more effective
actions -- actions you’d never considered before because you couldn’t see them through your old lenses.
And these new actions enable you and your team to focus and follow through – on
the RIGHT actions – producing better results with less effort.
Instead of "creeping" forward by just learning some new actions, you "leap" forward by seeing your environment
in a whole new way.
"OK," you might be asking,...
“How do you package and deliver this stuff?”
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NOTE: You might be thinking, “That’s not me, I don’t see my world
as flat.”
We disagree. Our paradigms are like our body
odor – we don’t smell our own.
We all have blind spots. Limiting beliefs we don’t see that hold
us back.
Perhaps you have a bigger box than most, but rest assured you’re in a
box.
Our assessments and coaching process draw those limiting beliefs out and enable you
to blast through them.
If you’re feeling stuck, either personally or business-wise, chances are you are
locked in a paradigm that’s keeping you close to shore. It is unlikely that you’ll discover any
New Worlds looking at your world through your current lenses.
And it is unlikely you’ll make the breakthough on your own -- certainly not as fast
as you could with coaching.
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Programs and Services
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