How We
Work
"Our
Coaching-based Model Provides a Simple, Non-threatening Way
to Introduce and Implement a Culture of Performance and
Accountability."
Here’s a brief outline of our values
and approach:
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Enhance PERFORMANCE,
ACCOUNTABILITY and TRUST with INTEGRITY |
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Develop and live by a VISION
anchored in personal and organizational
VALUES |
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Implement
sustainable ACTIONS to achieve that vision and maintain
FOCUS |
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Overcome limitations or gaps
in SELF-AWARENESS to enhance relationships and achieve strategic
business results |
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Learn to understand
others by hearing what is and isn’t being
said |
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Ask masterful questions that
help others explore options, CHOICES, and consequences of their
DECISIONS and behaviors |
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COMMUNICATE messages
truthfully, respectfully and
concisely |
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Seek out OPPORTUNITIES and
POSSIBILITIES in a landscape of limitations and obstacles, and
inspire others to do the same |
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Create TRUST,
embrace diverse styles and CELEBRATE human
accomplishment. |
| “The coaching model Heads-Up Performance provides is
outstanding and can benefit any organization. The approach
addresses all aspects of a person’s life, which is crucial to
performance enhancement. Birgit and Tom’s involvement in
different areas of the organization greatly enhanced our
levels of awareness and communication.” |
| Mark Newman,
Vice-President of Player Development,
New
YorkYankees |
We coach “transparently,”
meaning we constantly tell you what we are doing and why we are
doing it. This keeps
any mystery out of the process, and empowers you to be able to
coach others more effectively.
You not
only focus and follow through and produce better results with less
effort yourself, you develop the ability to evoke the same in
others.
An entire leadership team with
advanced coaching skills creates a highly effective organization,
and one that is rewarding to work for.
How Our Programs Go Beyond Typical
"Training" Programs
Right now, you are taking
actions that produce results.
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You take action and get
results. |
(Stop me if we're going too
fast...)
If you don’t like your
results and want to improve them, one thing you can do is to
learn new actions or techniques that enable you to get better
results.
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You take new actions that produce
different results |
This is what you get in a typical training
course. New time management skills, new technical
skills, new interpersonal techniques.
That's all well and good. We've got nothing against
training.
In fact, we teach you and your
team our proprietary accountability training process and
actions. These actions reduce interference
and upgrade your "interpersonal operating system" so people
focus and follow through.
"But Wait, There’s
More…"
Something much greater
happens. We coach you so that not just
your actions change, YOU change.
Specifically, your perspective,
or your “lens” on your world changes.
As a result, whole new
possibilities for actions appear for you; Powerful actions that you
couldn’t see through your old lenses.
(See page 18 in our book Who Will
Do What By When for more on the power of your
lenses).
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| When you change, a huge range of possible
actions emerge. |
Sort of like Columbus
and the world being flat.
If you think your world is flat
you can take different actions (like “sails” training or downsizing
your hull so you can get from one port to another faster), but none
will take you far from the shore.
You won’t be stretching
yourself the way you need to for real success -- you’ll always be
focused on the “shore thing.”
You might get slightly
better results, but nothing that's going to have you remembered
long.
But if you change your paradigm
to “the world is round,” whole new possibilities emerge.
You see a whole New World and
choose different, more powerful, more effective actions -- actions
you’d never considered before because you couldn’t see them through
your old lenses.
And these new actions enable
you and your team to focus and follow through – on the RIGHT
actions – producing better results with less effort.
Instead of "creeping" forward by just learning some new actions,
you "leap" forward by seeing your environment in a whole new
way.
"OK," you might be asking,...
“How do you package and deliver this
stuff?”
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NOTE: You might
be thinking, “That’s not me, I don’t see my world as
flat.”
We disagree.
Our paradigms are like our body odor – we don’t
smell our own.
We all have blind
spots. Limiting beliefs we don’t see that hold
us back.
Perhaps you have a bigger box than
most, but rest assured you’re in a box.
Our assessments and coaching process
draw those limiting beliefs out and enable you to blast through
them.
If you’re feeling stuck, either
personally or business-wise, chances are you are locked in a
paradigm that’s keeping you close to shore. It
is unlikely that you’ll discover any New Worlds looking at your
world through your current lenses.
And it is unlikely you’ll make the
breakthough on your own -- certainly not as fast as you could with
coaching.
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Programs and Services
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